Store Manager

The store manager is responsible for the day to day store operation, as well as the employees. Duties include product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork, personnel management including hiring, coaching and discipline, training, scheduling and terminating employment. The manager is on call and must have a working telephone.
Essential Duties and Responsibilities
Provides superior and quality customer service through consistent interaction. Serves as a role model to store personnel.
Assists customers and responds to customer's complaints or inquiries
The manager is responsible for accurately completing daily reports and reviewing daily close reports.
Is responsible for accuracy and integrity of inventory
Responsible for daily bank deposits, ordering and picking up change orders and ATM funds, loading safe, ATM, etc.
Determines and places weekly product order based on established company guidelines. Responsible for scanning in orders/vendors
Responsible for the hiring, training, coaching and discipline of all store personnel including the completion of documentation
Plans, prepares, and posts store personnel work schedules. Responsible for daily timecard edits and verifying the accuracy of hoursworked and enteringvacation hours for store personnel.
Responsible for (direct) supervision of all shift, by assigning and verifying completion of activity board duties duties.
Responsible for covering shifts when employees call in or don't show up
Ensures compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices
Responsible for merchandising the store according to company guidelines
Responsible for timely execution of marketing promotions and price changes
Responsible for execution of company standards for mystery shop programs
Manage labor according to company guidelines
Responsible for maintaining fuel pricing compliance standards to ensure competitive street pricing. Duties include changing fuel price sign and register.
Responsible for performing CSR duties and responsibilities as outlined in the CSR Job Description
Department Expectations
Acts as a role model within and outside of the store
Demonstrates and models strong interpersonal skills to handle sensitive and confidential situations and documentation
Maintains a positive and respective attitude
Adheres to company policies and procedures
Excellent organizational skills and initiative to improve processes
Communicates regularly with district manager about store matters and issues
Demonstrates flexible and efficient time management and ability to work independently and prioritize work
Demonstrates a working knowledge of store operations
Supervisory Responsibilities
The store manager is responsible to oversees and manage all stores personnel. Stores are comprised of two to three shifts.

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